Saltwater Luxury Apartments
  • Home
  • Apartments
    • One Bedroom Apartments
    • Two Bedroom Apartments
    • Two Bedroom Spa Suites
    • Two Bedroom Penthouse
    • Three Bedroom Apartments
    • Floorplans
  • About
    • About Us
    • Saltwater video
    • Location
    • Facilities
    • FAQs
    • Awards
    • Port Douglas
    • COVID-19
    • Tours
    • Contact
  • Offers
  • Book Now
  • More
    • Home
    • Apartments
      • One Bedroom Apartments
      • Two Bedroom Apartments
      • Two Bedroom Spa Suites
      • Two Bedroom Penthouse
      • Three Bedroom Apartments
      • Floorplans
    • About
      • About Us
      • Saltwater video
      • Location
      • Facilities
      • FAQs
      • Awards
      • Port Douglas
      • COVID-19
      • Tours
      • Contact
    • Offers
    • Book Now
Saltwater Luxury Apartments
  • Home
  • Apartments
    • One Bedroom Apartments
    • Two Bedroom Apartments
    • Two Bedroom Spa Suites
    • Two Bedroom Penthouse
    • Three Bedroom Apartments
    • Floorplans
  • About
    • About Us
    • Saltwater video
    • Location
    • Facilities
    • FAQs
    • Awards
    • Port Douglas
    • COVID-19
    • Tours
    • Contact
  • Offers
  • Book Now

COVID-19

Travel Information COVID-19

At Saltwater Luxury Apartments the wellbeing of our guests and staff is, and always has been, our highest priority. We continue to monitor the Coronavirus situation closely and review the advice of the Australian Government Department of Health and the World Health Organisation. 

Our commitment to cleanliness

We have always adopted high standards in cleaning of our apartments and our common areas and in response to the coronavirus, we have adopted additional hygiene protocols:

  • Our staff are receiving and briefed with the latest information from the Australian Government Department of Health to the hygiene protocols and are also completing enhanced COVID-19 awareness training.
  • We have increased the frequency of cleaning our apartments upon departure and arrival of each guests with particular attention paid to high touch areas. Our common areas including public bathrooms, handrails, door handles and pool area, we are taking extra precaution were we have stepped up our routine cleaning with stronger disinfectant.
  • We have set up a hand sanitizer station at our front reception area.

Cancellation policy

As we are committed to all our reservations, we do understand that under these circumstances, you may wish to change or cancel your reservation. Our cancellation policy as follows: Cancellations within 7 days will be charged 100% of the stay. Failure to arrive/no show – 100% will be charged We will allow the reservation to be changed or cancelled at no charge up to 7 days before your scheduled arrival date (depending on availability).  Please note that changes to the reservation will be subject to availability and any rate differences.  We thank you for your support and we do look forward to welcoming you into our resort soon.

Copyright © 2025 Saltwater Luxury Apartments - All Rights Reserved.

Powered by